Privacy Policy

1. Who we are

This website is operated by Monika Pahwa Miglani, BJP Karyakarta, Dwarka Ward B-120, New Delhi. Our contact email is contact@monikamiglani.com.

2. What data we collect

When you use the contact or grievance form on this website, we collect:

• Full name
• Phone / WhatsApp number
• Email address (optional)
• Ward / Sector
• Your message or concern

We do not collect any data automatically beyond standard server logs (IP address, browser type, pages visited) maintained by our hosting provider.

3. How we use your data

Your data is used solely to:

• Respond to your civic grievance or inquiry
• Send you a confirmation of your submission (if email provided)
• Follow up with relevant updates related to your concern

We do not use your data for automated profiling, targeted advertising, or any commercial purpose.

4. Who we share your data with

We do not sell, rent, or share your personal data with third parties except:

• Our hosting provider (cPanel-based server) — for storage and email delivery
• WP Mail SMTP — for routing form submission emails
• Government bodies or authorities, only when legally required

5. Data retention

Form submissions received via email are retained for as long as necessary to resolve your concern, and no longer than 2 years. You may request deletion at any time by writing to contact@monikamiglani.com.

6. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise any of these rights, email us at contact@monikamiglani.com. We will respond within 30 days.

7. Cookies

This website uses minimal cookies:

• mm_lang — stores your language preference (EN/HI/GU). No personal data.
• mm_news_seen — remembers if you dismissed the newsletter popup. No personal data.
• Standard WordPress session cookies for admin users only.

No third-party tracking or advertising cookies are used.

8. Third-party services

• Google Fonts — fonts are loaded from Google's servers. Google may log your IP. See Google Privacy Policy.
• Google Maps — the embedded map on the contact page is served by Google. See Google's privacy policy above.
• WhatsApp — clicking WhatsApp links opens WhatsApp's platform. Their privacy policy applies.

9. Security

This site is secured with SSL/HTTPS. Form submissions use nonce verification and server-side validation. We use Wordfence for security monitoring.

10. Changes to this policy

We may update this policy occasionally. The date at the top of this page will reflect the latest revision. Continued use of the site after changes constitutes acceptance.

11. Contact

For any privacy-related queries: contact@monikamiglani.com
Address: B-21, Plot No 1, Sector 6, Vrindavan Apartments, Dwarka, Delhi 110075